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Santa Cruz County Health Services Agency
Personnel Services Division
- Common Questions and Answers -



If I'm interested in more than one position, do I need to fill out a separate application for each job I'm interested in?

Yes. A separate application is necessary for each job you are interested in unless otherwise stated on the recruitment bulletin.
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Can I apply online for a position?

Yes, you can now fill out applications online! Just click on any job title and then follow the instruction son the bottom of the job bulletin. 
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Will you accept a resume or application to keep on file for future recruitments?

Unfortunately, we do not. Resumes or applications received without a recruitment open will be returned. Your name will be placed into the Job Interest System. The Health Services Agency will ONLY accept resumes if they are attached to an application for a recruitment that is currently open. See Job Interest System for more information.
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Can I submit my resume instead of an application?

In most cases resumes are not accepted in lieu of a Santa Cruz County standard application. Each recruitment bulletin contains information on what materials to include in your application packet. 
See Job Interest System for more information.
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Can I fax my application materials?

The decision to accept faxed application materials is at the discretion of the Personnel Analyst assigned to the recruitment. Please note the conditions under "How to Apply" on the recruitment bulletin. If faxed applications are accepted and you choose to fax your application materials, they must be received by 5pm on the last day to apply. Please follow-up with the original materials immediately.
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How will I know my application has been received?

Candidates may be notified at different stages of the recruitment, depending on the following factors:

  • If the Personnel Analyst determines you do not meet the minimum qualifications or you have submitted an incomplete application packet, you may receive a 7 day appeal notice. This allows you time to provide the necessary additional information to continue with the process. Call to talk to the Personnel Analyst for details on how to proceed.

  • If you meet the minimum qualifications and have submitted a complete application, you will be notified by mail of the next step in the selection process within 2-3 weeks after the application deadline. The timeframe is determined by the type of examination(s) that are conducted.

  • Recruitments conducted on a continuous basis may take a couple of months before you are notified. On any given Friday, all applications on file may be reviewed and scheduled for testing.

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What kind of examination will I have to take?

The examination process for each recruitment will be stated on the recruitment bulletin. Each examination is designed to test your knowledge, skills, and ability to perform that particular job. This may include one or a combination of several exams to rank applicants. The following are not exclusive, but are the most commonly used.

  • Application Screening for minimum qualifications.

  • Supplemental Questionnaires require you to detail specific job-related experience and education in an essay format which is submitted in conjunction with your application. The questionnaire may be used to screen for the most highly qualified individuals, who are then tested further.

  • Written Examinations, which may include multiple-choice, true-false, or matching questions, are designed to rate your knowledge related to the job.

  • Performance Examinations assess your ability to perform the necessary physical and/or psychomotor skills of the job. Such examinations may be administered on a pass/fail basis or as a percentage of you final score.

  • Oral Examinations involve two or more subject matter experts as raters who use a standardized and structured format in rating your knowledge and ability to perform the job.

Applicants with Disabilities: The HSA Personnel Office will make reasonable efforts in the examination process to accommodate applicants with disabilities. Contact our office at (831) 454-4466 8AM-12PM, 1PM-5PM Monday-Friday for accommodation requests.

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How long will I remain eligible for a position?

Your name will be remain on an eligible list for 6-24 months, depending on the recruitment. All candidates receive written notices with your examination final score, rank on the eligible list and the expiration date of your eligibility. Your status on the eligible list may change when people are hired, do not respond to invitations to interview, or expire from the list.
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How can I find out my status on a list?

Contact our office at (831) 454-4466 8AM-12PM, 1PM-5PM Monday-Friday. A staff member will assist you.
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If I have an address or phone changes, how shall I notify you?

Please contact us if any changes occur as this affects our ability to reach you for possible examinations or job interviews. Notify us in writing or call us at (831) 454-4466 8AM-12PM, 1PM-5PM Monday-Friday.
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When can I file an employment application?

The County of Santa Cruz only accepts applications when a recruitment is open. A list of current open recruitments is available for your review, and is also posted outside of the HSA Personnel Office at 1080 Emeline Avenue, 2nd Floor, Santa Cruz, CA 95060. We also have a 24-hour job line that can be reached by calling (831) 454-4465.
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How do I find out more about a specific job?

A bulletin is created for each recruitment. Recruitment bulletins include information regarding the salary, benefits, job duties, minimum qualifications required, the type(s) of examination(s), and the final filing date (the last day applications will be accepted). If your application is postmarked, or turned in after the final filing date it will not be accepted.

Supplemental applications, if required, are attached to the job recruitment bulletin. You may apply for as many jobs as you choose. However, a separate application must be submitted for each unless otherwise stated on the recruitment bulletin

It is recommended that applicants make a copies of application materials before they are submitted. We cannot return originals nor make copies of any materials once they are submitted.
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How do I determine if I qualify for the job?

The minimum qualifications for the position are listed on the recruitment bulletin. Read these requirements carefully. Minimum qualifications may include college coursework, a specific amount of experience, a license, certificate, or skills, knowledge and abilities in a specific field. You should be able to determine whether or not you meet the minimum qualifications. If you are not sure, submit your application and HSA Personnel staff will determine this.
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How does HSA Personnel staff determine if I qualify for the job?

Personnel staff review your application materials. These materials may include a supplemental application designed for that position, a list of college classes, or a statement of qualifications. It is very important that everything about you--your education, experience (paid or volunteer), licenses, certificates, and special skills be submitted on the application so that Personnel staff can determine if you meet the minimum qualifications. If all information is not provided, your application may be disqualified. If you feel that you meet the minimum qualifications, but receive a rejection notice, contact HSA Personnel Office within 7 days to initiate a review.
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What kind of examination will I have to take?

The type(s) of examination(s) given is listed on the recruitment bulletin. The examination process may consist of one, or any combination of the following: written, oral, performance, bilingual skills, assessment center, or rating of training and experience shown on your application. The topics which will be covered in the examination(s) and weights of each exam are listed on the recruitment bulletin. Notification will be mailed to you regarding when and where the examinations will be administered.

If you feel that you have physical limitations that would require special testing accommodations, please contact our office at (831) 454-4466 8AM-12PM, 1PM-5PM Monday-Friday

.
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What happens after I take the examination?

Applicants who pass all portions of the examination process are ranked on an eligible list in order of overall final score. Notification of examination results will be mailed to you approximately two weeks after the examination. If you were successful in the examination process, this notification will include your final score, your rank and the eligibility expiration date. Applicants who fail the examination will also receive notification by mail. The top ten names on the eligible list are referred for each vacant position.

Unless you are otherwise notified, your name will remain on the eligible list for a minimum of six (6) months and a maximum of two (2) years. If the eligible list is abolished before the expiration date, you will be notified by mail.
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What should I do if called for a selection interview?

Remember that the selection interview is your opportunity to demonstrate that you are the best person for the job. The following tips may help: review the recruitment and job specification bulletins to familiarize yourself with the position and with how your qualifications match those required of the position; conduct practice interviews with a friend (or a tape-recorder); be prompt; dress appropriately; if the interviewer does not thoroughly explain the job, ask for an explanation of duties; ask about training to be provided, and ask when you will be notified of the department's decision.
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What happens when I am offered a job?

If you are offered a job, the following topics should be discussed: Starting salary; work hours; orientation/physical examination appointment; and, what your first day of work will be.

When you are selected for a permanent position, your name is automatically removed from the eligible list for that job classification. Your name will remain on other eligible lists for other classifications for which you may have applied.
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What if I am not selected?

If you are not successful in getting a job right away, your name remains on the eligible list until the list expires. If you are not hired during the life of the eligible list, you may re-apply when a new recruitment for that position opens.
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How do I find out if I am still on the eligible list?

You may request information regarding your status on the eligible list by submitting your request in writing or calling the HSA Personnel Office, 1080 Emeline Avenue, Santa Cruz, CA 95060; Phone (831) 454-4466. Information given to you will be the status, expiration date and your rank. To insure you are notified for job opportunities, please notify the HSA Personnel Office of any address or phone number changes, either by phone or mail.
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How do I find out about other positions that are not currently open?

We accept applications or resumes only when a recruitment is open. If you did not see the position you are interested in on this weeks job listing, you can have your name placed in the Job Interest System to be notified when the recruitment opens.

First, check the Job Classification Schematic Listing for the exact title and class code for the position or positions you are interested in. Then complete the Job Interest Form.

You will be notified when a recruitment opens for positions you have listed on your Job Interest Form. When you receive the notice, call or write our office to request an application packet.

Your name will remain in the Job Interest System until you are notified of a recruitment or for a maximum period of one year. If you have a change of address, please notify HSA Personnel Office immediately at (831) 454-4466.

The Job Interest System is maintained as a convenience to applicants. To have an application accepted for any position, a complete application packet must be submitted during the published recruitment period for that position.
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   Mailing Address: County of Santa Cruz  Health Services Agency
   1080 Emeline Avenue, Santa Cruz, CA 95060 | Phone: 831 454 4000 | Fax: 831 454 5472
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